We hope this finds you safe and healthy and cherishing time with your family and loved ones. In response to the coronavirus (COVID-19), we want to let you know that many of our employees are working from home to serve our clients and are available via chat, email, and phone Mondays through Friday from 9:00am to 5:00pm Pacific Time. Online, we remain available 24/7 for ordering and are processing all outbound shipments. Our buyers are providing quotes at our usual 1-2 business day response times and we remain available to receive, authenticate, and issue prompt payments for any items you wish to sell or consign with us. At our office and warehouse, we have taken the necessary steps to protect the health and safety of our entire team.
We are all in this together and are committed to keeping our employees, our communities, and our healthcare providers as healthy and safe as possible. We also remain dedicated to our clients and to our mission to offer a trusted way to buy and sell pre-owned authenticated goods. If you have any questions regarding our policies during this period, please contact us.