Return Policy

If you are not 100% satisfied with your purchase you can return it for a refund, provided it is within 15 days of the order ship date. All we ask is that you do not remove the Authenticity Seal attached to your item and that you return the item in the condition you received it. We also ask that all original papers, dust bag, box, authenticity card, keys, etc. are included with the return. Please note that your order is eligible for a return only if all of these conditions are met. 

How do I return an item?

We offer a pre-paid UPS shipping label that can be used for all domestic returns for a $15 fee. The fee will be deducted from your refund amount when your return is processed. To obtain your shipping label:

1. Login to your My Account page at https://www.yoogiscloset.com/guest/order.
2. Click "My Orders" on the left navigation bar.
3. Find the order you wish to return and click "Print Return Label."
4. Fill out the required information and click "Continue" to print your shipping label. 
5. Drop the return package off at any UPS Store. The return shipment must be postmarked within 15 days of the original order ship date.

If you prefer to use your own return shipping method, please ship your item using either UPS or FedEx with adequate insurance to cover the value of the returned item. We do not recommend using United States Postal Service. You can use the attached return address label printed on this invoice (note that postage is required). Our return address is:

Yoogi's Closet Returns
13716 Lake City Way NE
Suite C1
Seattle, WA 98125

Once your return has been received, we ask that you allow 10 business days for your refund to be processed. You will be issued a refund for the original sales price and any taxes in the same form as the original payment method (refund will not include any original shipping charges). An email notification will be sent when the refund has been processed.  

International returns (including Alaska, Hawaii, and Puerto Rico)

We ask that all international customers along with customers located in Alaska, Hawaii, the US Virgin Islands, and Puerto Rico be responsible for their own return shipping cost. Please purchase adequate insurance to cover the value of the returned item and send through your country’s postal service. Note that we are not able to accept returns from alternative carriers such as UPS, FedEx, DHL, etc. at this time. Please send returns to us at:

Yoogi's Closet Returns
13716 Lake City Way NE
Suite C1
Seattle, WA 98125

Our policy on excessive returns

We provide detailed condition descriptions and multiple images disclosing any flaws or wear on our pre-owned items. We ask that these resources are reviewed carefully so that you can make an informed purchase. Our Client Service representatives are also available by phone, chat, and email to assist with your purchase. Our mutual goal is to avoid excessive returns and in the event that after 10 orders your return rate exceeds 70%, we will charge a 10% restocking fee for all subsequent returns. The restocking fee will be automatically deducted from the refund amount when the returns are processed. In the event that the return rate drops below the 70% threshold, the restocking fee will be removed. 

Have additional questions?

Please read our Frequently Asked Questions