Shipping and Transit Times

Shipping and Transit Times (See our Holiday Shipping schedule)

Our goal is to process your order quickly and ensure its safe delivery. We offer free shipping for all domestic orders and flat rate shipping fees for expedited and international orders regardless of how many items are in your order. All orders ship from our warehouse from Monday through Friday (we do not ship or deliver on weekends). Orders placed before 12PM PST/3PM EST will ship the same day. Please note that we cannot ship to P.O. boxes.

Shipping Fees and Estimated Time in Transit

Shipping Method	Estimated Transit Time	Fee per Order
Standard (UPS Ground)	1-5 Business Days	FREE
Expedited (UPS 2 Day: Delivery on Monday - Friday)	2 Business Days	$15
APO/FPO, Alaska, and Hawaii (USPS Priority Insured)	6-10 Business Days	FREE
Canada (USPS Priority Insured)	6-10 Business Days*	$15
Canada (USPS Express Insured)	3-5 Business Days*	$25
International (USPS Priority Insured)	6-10 Business Days*	$25
International (USPS Express Insured)	3-5 Business Days*	$35

Delivery Signature Confirmation

In order to help ensure the safe delivery of your order, the carrier will require a signature upon delivery for all orders over $1000.

Our Canadian and International Customers

We ship our luxury goods worldwide! Please note that all items entering countries outside the US may be subject to customs inspection and the assessment of duties and taxes in accordance to national laws. The buyer is responsible for all additional expenses incurred.

* Note that our Estimated Transit Times do not include potential delays in clearing customs of the destination country. Please contact your local post office and/or customs office if your package is delayed.

All orders to international destinations are still covered by our 30 day return policy. For payment options on international orders, please review our Payment and Ordering page.

New	Item hasn't been used.
Like New	Item is like new with very slight signs of use. Natural tan leather has darkened slightly although no signs of soiling.
Gently Used	Item has obviously been used, but no signs of significant soiling, abrasions, stains, scratches, or tears. Leather is supple with minimal creasing. Natural tan leather has honey patina due to contact with air and human body oils although no signs of soiling.
Well Used	Item has been well-loved and it shows. Signs of wear, especially on bottom and corners although no tears on main areas. Light soiling of materials. Many fashionistas agree that many items in this category look their best and brandish these items with pride.

New	Shoes have not been worn. Soles and uppers have no signs of wear.
Like New	Shoes are like new with very slight signs of wear on the soles. Very little to no signs of soiling on the shoe uppers.
Gently Used	Shoes have obviously been worn, but no signs of significant wear, abrasions, stains, scratches, or tears on the shoe upper. Leather is supple with minimal creasing. Some signs of wear and abrasion on the soles.
Well Used	Shoes were well-loved and it shows. Some signs of significant wear and abrasion on the edges and/or bottoms of the soles. Possible light soiling of materials on the shoe uppers.

New	Item hasn't been used.
Like New	Item is like new with very slight signs of use. Metal surface may show slight surface scratches, but item has "like-new" sparkle and shine.
Gently Used	Item has obviously been used, but no signs of significant abrasions, stains, scratches, or dents. Metal surface has superficial surface scratches.
Well Used	Item has been well-loved and it shows. Signs of wear, with medium scratches visible from a close distance. Light soiling or discoloration of materials may be present.

New	Item hasn't been used.
Like New	Item is like new with very slight signs of use. Natural tan leather has darkened slightly although no signs of soiling.
Gently Used	Item has obviously been used, but no signs of significant soiling, abrasions, stains, scratches, or tears. Leather is supple with minimal creasing. Natural tan leather has honey patina due to contact with air and human body oils although no signs of soiling.
Well Used	Item has been well-loved and it shows. Signs of wear, especially on bottom and corners although no tears on main areas. Light soiling of materials. Many fashionistas agree that many items in this category look their best and brandish these items with pride.

New	Item hasn't been used.
Like New	Item is like new with very slight signs of use. Natural tan leather has darkened slightly although no signs of soiling.
Gently Used	Item has obviously been used, but no signs of significant soiling, abrasions, stains, scratches, or tears. Leather is supple with minimal creasing. Natural tan leather has honey patina due to contact with air and human body oils although no signs of soiling.
Well Used	Item has been well-loved and it shows. Signs of wear, especially on bottom and corners although no tears on main areas. Light soiling of materials. Many fashionistas agree that many items in this category look their best and brandish these items with pride.

Shipping and Transit Times